Updated: 21 October 2026
Information we collect
When you contact us through the form or by email, we receive information such as your company or organization, name, email address, country or region, inquiry type, product of interest and inquiry details. We also process IP addresses and verification information to prevent abuse of the form. Please do not include sensitive medical information.
How we use information
We use the information received to respond to inquiries, provide related product information, send confirmation emails and prevent abusive submissions.
Service providers
This site uses embedded Google Maps. Loading a map sends connection information, including your IP address, to Google. Google’s terms and privacy policy apply to the maps. We use Cloudflare Workers and Turnstile to process form submissions and prevent abuse. Cloudflare processes the submitted information, which is sent to our company by email through Resend. Confirmation emails are also sent through Resend. Turnstile verification sends IP addresses and verification information to Cloudflare; submission rate limits use hashes of email addresses and IP addresses. Advertising tracking and Google Analytics are not enabled.
Retention and security
Form entries are not written to this website’s own database or application logs. Inquiry emails and confirmation emails are processed and stored by the email sending service and the respective recipient mailboxes. Inquiry messages are not used as analytics data.
Disclosure
We do not disclose personal information to third parties without your consent except where permitted or required by law. We review the handling of information by providers engaged to carry out the stated purposes.
Videos and external links
The advisor video plays in this website’s player. YouTube videos and social media open through links to external services.
Your requests
Contact the address below to request access, correction, deletion or suspension of use of your information. We verify the requester’s identity and respond in accordance with applicable law.
Organization and contact
The responsible organization is Japan Healthcare Institute Inc. Contact info@japan-healthcare.com about personal information. Changes to this policy will be published on this page.
Shinjuku Island Tower 27F, 6-5-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo, Japan
info@japan-healthcare.comContact ↗